By ITU News

Regulators promoting Quality of Service (QoS) are set to meet with network operators, equipment vendors and companies specializing in QoS assessment at an ITU workshop on ‘Telecommunication service quality regulatory frameworks and experience-driven networking’ in Geneva, 26 November 2018. The workshop is free of charge and open to all.

The workshop will support ITU in providing technical guidance to regulators promoting high QoS in their home markets, an area of work gaining a progressively larger share of the ITU standardization work programme.

• Gain insight into national QoS regulatory frameworks from the results of a questionnaire to ITU Member States.
• Discuss the future of QoS regulation in view of emerging trends such as responsive regulation and crowdsourced QoS measurement.
• Receive expert guidance on the latest techniques to assess customer experience and means to ensure transparency in performance ranking methodologies.
• Hear from network operators monitoring service quality using ITU standards.
• Learn more about standardized performance indices to guarantee superior broadband quality of experience (QoE) and the value of Big Data and Artificial Intelligence in QoE assurance.

The workshop precedes a meeting of the ITU standardization expert group for ‘performance, QoS and QoE’, ITU-T Study Group 12, 27 November to 6 December 2018.

Watch the video to see how a new ITU standard developed by ITU-T Study Group 12 supports high-quality ICT services at major events.

The work of ITU-T Study Group 12 spans the full spectrum of terminals, networks and services, ranging from speech over fixed circuit-switched networks to multimedia applications over mobile and packet-based networks.

This work evolves rapidly, in tune with the advances of ICT industry.

New standards emerging from ITU-T Study Group 12 address the quality of video gaming, hands-free communications in vehicles, adaptive bitrate video streaming, and ICT services at major sporting and entertainment events.

• Executive Summaries of the past meetings of ITU-T Study Group 12 can be found here…
• All approved ITU standards under the responsibility of ITU-T Study Group 12 can be found here…
• Recently approved ITU standards (2017-2020 study period) developed by ITU-T Study Group 12 can be found here…
• Draft ITU standards under development within ITU-T Study Group 12 can be found here…

Experts interested in contributing to the work of ITU-T Study Group 12 are invited to contact the group’s secretariat at tsbsg12@itu.int.

Learn more about ITU-T Study Group 12 in an ITU interview with the group’s Chairman, Kwame Baah-Acheamfuor.